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3-6. Missing NFTs

First of all, refresh your Vault.
If the NFT is still missing, refresh your NFT manually:
1.Check your vault (https://lootex.io/vault/*your own WalletAddress)
Go to BSC/Ether/Polygon scan (depends on which chain the NFT is) and search for user’s Wallet on the search bar OR copy the Wallet address and paste it at the end of this URL:

- https://bscscan.com/address/*WalletAddress
- https://etherscan.io/address/*WalletAddress
- https://polygonscan.com/address/*WalletAddress
Check the Erc721 Token and check the transactions (IN: owner, OUT: not owner) → click on Txn Hash → copy the contract address and the Token ID
Paste on https://lootex.io/assets/*ContractAddress/*tokenID → click on “...” → Refresh data
Back to the user's vault, check if the NFT is displayed

3-5. How to unlock the "Unlockable" NFT

3-7. Error Codes

Last modified 1yr ago