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3-6. Missing NFTs
First of all, refresh your Vault.
If the NFT is still missing, refresh your NFT manually:
- Go to BSC/Ether/Polygon scan (depends on which chain the NFT is) and search for user’s Wallet on the search bar OR copy the Wallet address and paste it at the end of this URL: - https://bscscan.com/address/*WalletAddress - https://etherscan.io/address/*WalletAddress - https://polygonscan.com/address/*WalletAddress
- Check the Erc721 Token and check the transactions (IN: owner, OUT: not owner) → click on Txn Hash → copy the contract address and the Token ID
- Back to the user's vault, check if the NFT is displayed